I received an email from my credit card company titled "URGENT: Your VbV VISA Password has expired!" Is it legitimate?
I received an email titled "URGENT: Your VbV VISA Password has expired!" The email reads (in an image):
VISA Verified by Visa® (VbV) Service
Verified by Visa (VbV) is a global online authentication service that
makes online shopping more secure for
both Visa merchants and cardholders.
Dear Cardholder,
Your VbV Password has
expired. You are required to login to
the VISA site and select a new
password.
Please click the 'go' button
below to access the VISA site where
you will be prompted to enter your
email address.
[go]
[VISA logo and footer]
Is it legitimate?
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My experience that a bank or a credit card company would never contact you in email asking anything to do, so I never ever click on an email I do not know or asking for sensitive information
Its fake,
If the banks have any issues with you they will mail a letter to you, or even phone call you but they will never ask you things like that via email.
Just to add, with the changes to internet URLs being introduced, such as allowing non-standard alphabets, this will make phishing a hell of a lot worse. For example the Russian alphabet has letters similar to the latin one, so it will be easier to disguise nasty links..
It's a fake! Don't fall for it or you'll regret it!
This is a classic example of what is called a phishing attack.
A phishing attack is a form of social engineering or pretexting where you are led to believe through an official-looking email that the notice is from a legitimate source when, in fact, it is not.
Cyber-criminals and online organized crime try to use phishing attacks to trick you into revealing your credit card number, your bank account information, your Social Security Number (SSN, United States) or Social Insurance Number (SIN, Canada) or any other kind of personal information.
Your bank, credit card company, or other financial account provider should never ask you in an email to visit their site through a link provided in the email.
Never trust a hyperlink provided in an email — odds are good it leads to a fake site created by criminals!
When in doubt about such a message, don't click anything.
Contact your financial service provider by phone to inquire.
A good practice is to never provide personal information or login information to a website that you opened from a link in an e-mail.
In situations where you are unsure if the e-mail is legitimate, just open your browser and go to the web-site separately using the URL you normally use (not the one in the e-mail). If the e-mail was real, you should see the same warning/info when you log into your account.
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