Ticketed event after card number has changed
I've had credit cards that had numbers changed due to the store-wide hacks we've all heard about. Usually, the impact is that I need to update my auto-payments to the few I have on file.
I purchased tickets to an event, months ago, for a September date, upcoming. The receipt specifically stated "this is not a ticket, you must present the credit card you used to purchase the ticket the night of the event."
Now that the account number has changed, do I present the original card, as the magnetic strip will still have the old number, or will the system 'know' the new card has replaced it? This is the first I've run into this, I usually have a printed ticket, or when a card is needed, it's a movie that I paid a few days prior to the show, no time for a number swap to occur.
Update - Entrance to the show went without a hitch. Obviously (in hindsight) the strip still contained the data to show as it was the card used to purchase he ticket. And the agent wouldn't see anything else.
(1)1 Comments
Sorted by latest first Latest Oldest Best
I don't know if you purchased the tickets from Ticketmaster or from somewhere else, but Ticketmaster covers this in their "Credit Card Entry" FAQ:
What if the credit card I used expires before the event?
Just bring the old card, or the replacement card with the same account number. If you destroyed the old card and your new one has a different account number, please contact Fan Support.
It seems that at the venue they simply verify that the number on the card you bring matches the number that purchased the ticket. The card can be expired or no longer valid. If you have already destroyed the old card, you'll need to contact them; they will probably have to verify your identity and change the ticket for your new credit card number.
Terms of Use Privacy policy Contact About Cancellation policy © freshhoot.com2025 All Rights reserved.