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Hoots : How to deal with my 2-year-old daughter crying and getting angry when we don't give her what she asks for? My daughter is 2 years and 4 months old. Yesterday, she asked me to give her my phone and I told her, "No this is - freshhoot.com

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How to deal with my 2-year-old daughter crying and getting angry when we don't give her what she asks for?
My daughter is 2 years and 4 months old. Yesterday, she asked me to give her my phone and I told her, "No this is mine." She started crying and hitting me and then she bit me. I got shocked, then I told her, "Stop this is naughty. I will put you in the naughty area." She cried more and more. Recently, I noticed that when she wants anything and we don't give her she will start crying until we give her what she asks for.

What is the best action that I should take with her?


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My wife has a super effective way of dealing with this negative, attention seeking behavior, by allowing the child to choose what they want to do. The reality is there is not much choice, but it helps by making it feel like the child is in control yet also establishes necessary boundaries:

So in this case:
Wow, you are really upset. If you want to keep crying, you will have to do so in your room. If you want to cry loudly, you will have to do it into your pillow. Or you can stay out here with me and we can color if you like (or something else fun). What do you want to do? It is important to say this with zero emotion in your voice.

It is truly remarkable how giving the child a choice and say in the matter takes the fury out of acting out. Keep in mind they may choose to scream into their pillow sometimes. That is okay, go about your day as if it does not effect you at all. Eventually they will almost always choose to "color".

This also works with minor choices. One of our nieces has out of control hair, but not being the parents we have no control over that. So when she stays with us, the rule is she needs to have a hair clip in place in order to leave her room. She can take it out, while she plays in her room, but in order to be in the common areas of our home (or in public) she needs to have one in place. Of course she can have help anytime she needs it. Sometime she chooses to play in her room without one, sometime she chooses to have one in and be with us. There is no drama over it, and the desired outcome is achieved.

The reality is that this specific instance might not be about the phone at all. She is just testing her boundaries. Establishing firm, but loving boundaries will increase the security of a child and will help them to be happy and healthy.


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It sounds like what you have is a breakdown in communication. It's especially difficult around this age since she is trying to make use of her newly acquired language skills.

Look at it from her point of view.

— "I want your phone."

— "No, this is mine!"

That response eliminates all common ground. What other recourse does she have but to throw a fit?

The first thing that would be helpful in a dialogue would be to acknowledge her request. At least you would be giving her feedback that what she said was indeed understood, and encouraging her to use her words instead of acting out. Ask, "Why do you want it?" Maybe she just wants to imitate you. Maybe she wants your attention. Maybe she wants to see some photos.

Instead, you never bothered to find out. Her request was denied without a good explanation. (You aren't sharing, nor are you offering an alternative such as a toy phone.) How do you feel when people tell you "No" with an angry tone? You'd get angry too.

Then, what she got was "You're being naughty!" You probably didn't explain exactly what constituted "naughty" behaviour. For all she knows, wanting to have a pretend phone conversation was, for some reason, bad and worthy of punishment. What a predicament!

If you want your daughter to stay calm and use her words, you'll have to do the same too! It's hard, because her vocabulary is limited, and she doesn't necessarily know the limits of rational behaviour, but you need to show that you understand her. If you don't, then she will resort to the only other tool that she knows: throwing a tantrum.


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This is a difficult problem for parents because we hate making our children cry, but it seems to me that you use 'the naughty place' / timeout and that can be effective. I don't call it 'the naughty place'.

As difficult as it is when your child cries, sometimes it is your job to be firm. At two, she is trying to assert herself. This is a normal part of development and is a good sign.

Timeout: Timeout is not a punishment. It is a stop action, relax and get-over-it place. It is quiet. Some parents have to sit with their children. In my opinion, it is only effective some of the time as the child has to cooperate.

Redirection: Redirection is also not punishment. It means (more or less) changing the subject. In this example, you remove the phone, and say firmly, "No," Then you put on some music, sing or dance, or pull out a game or activity. If you get good at redirection, it is magic because the child hardly notices they don't have the 'phone'.

Working for tokens: The token system (stickers, check marks) can be as formal or as casual as you like. Every time period (you select the amount of time) she earns a token for good behaviour. The tokens 'buy' her something she likes at the end of the day. Perhaps it is a walk before bedtime, some time on the playground, painting with mum or dad, 5 minutes of TV for every token up to the amount of time you allow TV. Everytime she is naughty, you give her a firm, "No." and remove a token. She will soon understand that she wants tokens.

I also think she has arrived at the time when she must be given choices. Choices help her to feel like she has some control and also teaches her to make decisions. You offer her the red or the blue cup. "Your choice, do you want red or blue?" She selects and you say, "You chose the red cup." It isn't more than two items and you have pre-selected the choices, so that whatever she decides is fine with you. This happens all day every time it is possible. Cookie/pudding. Red/blue shirt. This/that game. Swing/slide. Use the choosing language and it will help. When it is your choice, you say, "This time it is my choice. I choose that you cannot play with my phone. It is not your toy." By the way, don't let her play with your phone some of the time if it is a problem most of the time. They are expensive and not toys!


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My feeling is that this is not directly about the phone. The outburst is symptomatic of an unmet need, and it's not the need for your phone.

Your child is two.
You are on your phone.

The message to a two year old is that your phone is more important than they are. This is frustrating even as an adult, imagine how much worse it is when your parent, who is a huge part of the world you understand is choosing something other than you.

Two year olds thrive on your attention and interaction. They are at a crucial age of learning how to interact with the world and people around them, and they NEED your guidance.

The solution here is to put your phone away, and give your child the attention that they need at this age.

Take them out for a walk, look for birds, take a container and catch insects etc.

This is the time to be exposing them to all that life has to offer so they can begin to understand their place in all the confusion, and so YOU can begin to understand what interests and stimulates them.

Make the most of these years - they are gone much too quickly.


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