: What to do or watch out for when school loans are transfered? I received an email today informing me that one of my student loans has been transfered (Email is below). Besides following the instructions in the email and

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What to do or watch out for when school loans are transfered?
I received an email today informing me that one of my student loans has been transfered (Email is below).

Besides following the instructions in the email and some due diligence to make sure this is legit, are there any common gotchas during a loan transfer that I should be aware of?

Dear Borrower,

This e-mail is to inform you that your Direct Loan, with the Direct
Loan Servicing Center, has been transferred to MOHELA. As the number
of Direct Loans continues to grow, Federal Student Aid has expanded
their federal loan servicers to provide additional servicing capacity
for the Title IV loans owned by the U.S. Department of Education.
This will ensure an efficient and effective multi-servicer,
borrower-centric approach to servicing. You will shortly be
receiving correspondence from your new servicer related to the
transfer of your Direct Loan. This will confirm that the new servicer
has completed the transfer of your loan at which time you may contact
MOHELA by calling 1-888-866-4352 from 8:00 am to 8:00 pm CT Monday
through Thursday and 8:00 am to 5:00 pm CT Friday. You can also visit
their website at mohela.com

Effective immediately, please submit any required payments to MOHELA.
Make your check or money order payable to MOHELA and mail to:

U.S. Department of Education

PO Box 105347

Atlanta, GA 30348-5347

The Direct Loan Servicing Center will forward any unprocessed
applications, such as deferments and forbearances, to MOHELA for
processing along with any payments you may have submitted.

Sincerely,

Direct Loan Servicing Center

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