Credit card expired and no replacement sent
My credit card expired in January 2019. I did not receive a new card.
I contacted the company on 2/1/2019 was told they had to do a report and I would receive a new card in 7 to 10 days.
On 2/18/2019 I contacted the company again and was told they had to cancel card that was issued on 2/1/2019, and I would receive a card in 7 to 10 days.
On 3/1/2019 I contacted the company again and was told they would have to reissue the card before they got to the 7 to 10 days. I requested the card to be sent FedEx to my home address (I receive regular mail at a PO box). They told me I would receive the card in 3 to 5 days.
On the 6th I contacted the company again. This time I was told it hadn't been sent out because of the address update. This is the same physical address I had when applying for card. I was told the supervisor would contact me on Friday or Monday to update me as to it being sent.
As of today (Tuesday) I've heard nothing. Do I have any options?
(1)1 Comments
Sorted by latest first Latest Oldest Best
The credit card company you are doing business with is clearly doing a poor job. Why are you continuing to do business with them? Get a credit card with a company that is responsive to your needs, and close your account with the company that is unresponsive.
Terms of Use Privacy policy Contact About Cancellation policy © freshhoot.com2026 All Rights reserved.