Where to find Amazon Canada's GST/HST Number? Wasn't on invoice emailed to me
I have a small business registered to collect GST/HST. I purchased a product from Amazon.ca, and they charged me HST. However, the invoice they emailed me did not contain the HST/GST, or Business Number (BN), for Amazon Canada. In order to claim my ITC (Input Tax Credits), I am required to have this number.
According to the CRA website:
The GST/HST account number (also referred to as a Business Number or
registration number) must be included on receipts, invoices,
contracts, or other business papers used when taxable goods or
services of or more are supplied by a person registered for
GST/HST.
Amazon Canada does not include this information on emailed invoices, and may thus be in violation of Canadian tax law. Is there anywhere else on the website where this information is provided? Or perhaps it was on the shipping slip and I failed to notice it?
If not, who would I contact at Amazon to get this resolved? All the contact info on the Amazon website seems to be either for Marketplace sellers (I am not one) or to process product returns. Has anyone else claimed an ITC for items purchased from Amazon.ca? If so, what GST/HST number did you use, and where did you find it?
(2)2 Comments
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I just received the following email from Amazon, after my many phone calls of yesterday:
Amazon.ca
Tue, Feb 11, 2014 at 12:54 AM
Reply-To: "no-reply+ALF0H4KOEPT01@amazon.ca"
To: "samuel@interfree.ca"
Hello,
Amazon.ca's GST/HST number is 85730 5932 RT0001. This number is listed on the packing slip included with each order.
These registration numbers are also listed on the packing slip included with each order.
We look forward to seeing you again soon.
Best regards,
Kumar. K
Amazon.ca
Your feedback is helping us build Earth's Most Customer-Centric Company. www.amazon.ca =====================
So that confirms the accepted answer above. Unfortunately, no word on why they don't provide it on the online invoices. If they get back to me again, I will update.
FWIW, I've got a printed Amazon.ca invoice that was included in a shipment of books that I received in July, 2013. In the right-side side panel, at the bottom and in fine print, it reads:
Amazon.com.ca, Inc.
410 Terry Avenue
North Seattle, WA 98109-5210
GST Registration Number/No enregistrement TPS
85730 5932 RT0001
[etc.]
If I view the same order online at Amazon.ca, the on-screen version does not have that detail. Interestingly, at the bottom of the online invoice page it says: "Please note: This is not a VAT invoice." That probably should've said "GST/HST", for Canada, and not "VAT", which is presumably for the United Kingdom. So, it would appear that Amazon may only print their GST/HST details on the shipped invoice printout.
Which made me wonder: Did you purchase something that was fulfilled electronically, i.e. no physical shipment to you? e.g. a Kindle book, an app, or a service like Cloud Drive? If no physical invoice shipped means one doesn't get the required GST details, then there's still a Canadian tax requirement Amazon isn't fulfilling on such invoices, though not as broad an issue as you suspected.
On the other hand, if you did get a physical invoice [and your comment confirmed you did], then what you were seeking was most likely printed on that version, just as mine was.
At the moment, I'm not sure why Amazon wouldn't also include the GST number on electronic versions of invoices (whether received by email, or viewed on the web site) but if I find out more, I'll update my answer later.
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